This route has too many stops and pickup points. Spent considerably more time "stopped" than moving! Buses were already over full, trying to put too many on each bus. Full buses and 3 hours to complete 1 loop doesn't really make it an effective hop-on hop-off system.
Mike (I think) was excellent trip narrator.Hilarious and informative.
The tour was okay. Pre-recorded audio spent a great deal of time repeating the same music between moments of narrative. The frequent repetition of music and the safety announcement interfered with time for more subtantive narrative. Much of the narrative seemed like advertising for shopping in different neighborhoods of SF. I'd prefer to have that information replaced with more stories of history and people who shaped the city and parts of it and more narrative about what's being done to help SF to be prepared for climate change and to help lead the way to avoiding acceleration of that change. I also recommend a live narrator who invites and responds to questions. Given the ticket prices, that's what I had expected.
Fun day. Very comprehensive tour.
The bus tour was very good. However, some of the extras I purchased were really not as stated. The FREE bike rental was really just but one hour, hey one hour free. Also since it was on July 4th the tour closed early.
The Big Bus tour was outstanding. We were lucky to have a live tour guide. A must for anyone who is a first timer to San Francisco Definitely rate it 5 stars
Very good time Lots of interesting facts about the city!
This was a great way to see an overview of San Francisco.
My husband and I enjoyed the Big Bus City Tour Hop on Hop-off 1 day premium pass. It was worth the city tour. Very good tour guide and bus driver. We learned the history of San Francisco, 1906 earthquake and historical buildings and Golden Gate Bridge. We really enjoyed going over the Golden Gate Bridge and visiting City of Sausalitoa and Fort Baker. We would highly recommend this city tour bus to other people. We did not get a chance to do the 1.5 hour night tour because we were so busy with day time tour and our hotel was far from the bus depot at Fisherman’s Wharf. We have one suggestion. We had trouble finding the bus depot on the day of our city bus tour. We stopped at Pier 39 and 43 1/2 to ask where is bus depot and the last one told us it was across the street from the pier. Can you put better directions on the electronic tickets we paid for on line where the Big Bus depot is located at. Thank you.
Alexis was a great tour guide she told cute and unique tales of the history of the city. The hop on/ hop off feature was very convenient as we didn’t want to drive in the city.
It was awesome! Beautiful to see the city by night and know all the interesting facts about Frisco. I would do it again!
Great tour. Would recommend and would do again. Only recommendation is that only some buses have a live narrator on bus and I would try to get on one of those. You will learn much more of the city with a narrator. Other than that they do give earpieces that you can plug in but only a limited amount of information is given about the city.
BIG BUS City Tour Hop-On Hop-Off
Double Decker Open-Top &
Over the Golden Gate Bridge!
~ Questions & Help Booking: Call Our Bay City Guide Tour Desk ~
7am - 11pm PST (800) 705 8383
CLASSIC 1-Day Pass
+ Chinatown Walking Tour
PREMIUM 1-Day Pass +Night Tour
+ Chinatown Walking Tour + FREE Bike Rental
+ $5 Game Credit at Players Arcade & Grill
DELUXE 2-Day Pass +Night Tour +Sausalito Tour
+ Chinatown Walking Tour + FREE Bike Rental
+ $5 Game Credit at Players Arcade & Grill
+ Madame Tussauds Museum Ticket
Francisco Hop-On Hop-Off City Tour on an Open-Top Double Decker Bus Our best seller - it's a wonderful way to see all the San Francisco attractions and landmarks at your own pace! Extras can include a guided Chinatown walking tour, panoramic night tour, Sausalito trolley tour, Free Bike rental and $5 Game Credit at Players Arcade & Grill.
Spend a day in San Francisco sightseeing - your choice of 1-Day or 2-Day passes available! With so many things to do in San Francisco, sit back and enjoy the open top bus ride as you cruise through San Francisco and learn about San Francisco's unique history and beloved landmarks. Hop off at one stop to explore, then hop on the next bus to visit another San Francisco attraction.
You have the choice of a live guide* or a recorded multilingual audio tour in English, Spanish, French, German, Italian, Japanese, Korean, Chinese (Mandarin & Cantonese), Portuguese. No need to transfer to different buses to see all the sights of San Francisco. An enclosed area of the double decker bus is available on the lower level.
Our San Francisco tour's main highlight is the journey over the famous Golden Gate Bridge and the stunning views back across San Francisco Bay from the North Vista Point (Marin side). Don't forget your camera to help capture some memorable moments! Remember - if the weather in San Francisco is foggy it's part of the charm!
You can hop-on and off the bus at many intriguing places, visit attractions, go shopping or to get refreshments before hopping back on-board to continue your tour. 20 Stops at all major San Francisco attractions including:
- Fisherman's Wharf / PIER 39
- North Beach
- Embarcadero & The Ferry Building
- Union Square
- Civic Center - City Hall
- Alamo Square Postcard Row Victorians
- Haight/Ashbury, Golden Gate Park
- Golden Gate Bridge North Vista Point (Marin side)
- Palace of Fine Arts.
View Route Map of the 20 City Tour Stops and Night Tour
TIP: If time allows, enjoy the 2 1/2 hour round trip tour to get acquainted with the City. Then on your 2nd time around hop off at the sights you wish to explore - hop back on the next bus when done!
(You will receive a printed San Francisco route map at check in to guide your tour.)
GUIDED WALKING TOUR Included in all Passes:
- Chinatown Walking Tour: Starts at Union Square, lasts about 1.5 hours & finishes at North Beach, Little Italy. Hop-Off the bus at Union Square for a guided walking tour through the famous Chinatown district of San Francisco (April - October Tour Starts at 11am & 1pm / November - March Tour Starts at 1pm). Must activate Hop On Hop Off pass to be eligible for walking tour. Walking Tours must be used within 24 hours (classic & premium) and 48 hours (deluxe) of activating Bus Ticket.
NIGHT TOUR Included with Premium & Deluxe:
- 1 1/2 Hour Night Tour: View the city lights of Chinatown, Embarcadero, Fishermen’s Wharf, Bay Bridge, Treasure Island and the Financial District at night. This 1-hour tour departs at 6:30pm and 7:00pm. Please note this is not a hop-on, hop-off tour.
SAUSALITO TOUR Included with Deluxe:
- SAUSALITO TROLLEY Tour: Explore this quaint seaside town with a Mediterranean appeal and breathtaking views of the San Francisco. Discover distinctive boutiques, art galleries and a variety of restaurants and cafes. A great extra tour is to take the Optional Ferry back across San Francisco Bay to PIER 39 or Port of San Francisco. Purchase tickets at the Ferry terminal in Sausalito!
- 1-Hour Free Bike Rental: Receive your first hour free with purchase of additional hour or more at Blazing Saddles bike rental.
- Players Arcade & Grill: Enjoy a $5 Game credit at PIER 39's Players Arcade & grill.
ADAME TUSSAUDS WAX MUSEUM with Deluxe: Life-like replicas of your favorite celebrities from movies, music, sports and politics with the opportunity to have your picture taken with provided props.
* Approximately 50% of the bus fleet will have live personnel on board for tour narration.
Customers with printed e-ticket can board at any stop and ride to the Fisherman's Wharf ticket booth - then disembark and go to the ticket counter and present their e-ticket and Valid ID and staff member will exchange the e-ticket for a valid Hop-On Hop-Off ticket. View route map.
Customers without a printed paper e-ticket MUST check in at the Fisherman's Wharf ticket booth to receive their Hop-On Hop-Off tickets. First Bus departs at 9:00am. Last bus departs from Fisherman's Wharf at 5:00pm for Full City tour (no Hop-On Hop-Off) - returns approximately 7:30pm.
Your 1-day or 2-day pass is activated on its first use when you check-in with the tour operator. Passes activated after 1pm will also be valid the following day until 1pm.
Must activate your Hop-On Hop-Off pass to be eligible for walking tours. Walking tours must be done within the 24 or 48 hour life of the tickets.
Classic, Premium & Deluxe Passes all receive the Chinatown Walking Tour.
CLASSIC 1-Day Pass +Walking Tour
PREMIUM 1-Day Pass +Sausalito Tour +Walking Tour + FREE Bike Rental
DELUXE 2-Day Pass +Night Tour +Sausalito Tour + Walking Tour + FREE Bike Rental + Madame Tussauds Museum Ticket
PREMIUM & CLASSIC + $5 Game Credit & Buy 1 Get 1 Drink at Players Arcade & Grill
Lost or stolen tickets cannot be replaced.
- City Tour Loop takes 2 1/2 hours.
Hop-Off, explore and catch the next Hop-On bus.
Buses run frequently 9am-5pm.
There are NO refunds for tours not used or missed. There is no refund for cancellations made within 48 hours of tour and "no shows" on the day of the tour. You will receive no refund for failing to take your tour or if you cancel within 48 hours of the tour. Cancellations cannot occur after 3pm Friday through Monday 10am PST. You must contact GuideYou/BayCityGuide to process the applicable refund Monday-Thursday 9:00am-5:30pm, Friday 9:00am-3pm PST at 415-929-7722.
If you cancel prior to 48 hours before your tour departure date there is a $25 per ticket non-negotiable non-refundable voucher processing fee as you have an eTicket. Call center calls will be forwarded. Tour operators and GuideYou/BayCityGuide assume no responsibility for delays caused by weather, breakdowns, traffic, accidents, parades or other conditions beyond control. Times stated are approximate. Tour itinerary subject to change, some sights listed may be omitted due to conditions beyond the tour operators control. Omission of sights or attractions shall not constitute refund.
In the event that the tour company is unable to provide a service throughout the period of the validity of your ticket through circumstances within its control, you shall be entitled to a full or part refund of the price of your ticket. The Customer must keep their ticket safe. Customers found travelling without a valid ticket will be charged the full ticket price for a replacement ticket. Lost or stolen tickets cannot be replaced.
Our Tour Agents on Call 7am-11pm PST - Daily
A $1.50 Per-Ticket Fee for Phone Bookings